PRIVACY POLICY

EmptyNook.co.za

1. Introduction

EmptyNook respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA).

2. Information We Collect

We may collect:

• Name and surname

• Email address

• Phone number

• Listing details (location, descriptions, images)

• IP address and usage data

3. How We Use Information

We use your information to:

• Operate and improve the platform

• Display listings

• Communicate with users

• Provide support

• Comply with legal obligations

4. Sharing of Information

We do not sell personal information.

Information may be shared:

• With third-party service providers (e.g. hosting, maps)

• With insurers if you choose to engage with them

• When required by law

5. Insurance Referrals

If you choose to use a third-party insurance service:

• You will be redirected to the insurer

• Any insurance agreement is solely between you and the insurer

• EmptyNook is not responsible for insurance terms or claims

6. Data Security

We take reasonable steps to protect personal information from loss, misuse, or unauthorised access.

7. Cookies

We may use cookies to improve user experience and site functionality.

8. Your Rights

You have the right to:

• Access your personal information

• Request correction or deletion

• Withdraw consent where applicable

Requests can be sent to:
📧 support@emptynook.co.za

9. Data Retention

We retain personal information only as long as necessary for operational or legal purposes.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the platform constitutes acceptance of any updates.

11. Contact

Privacy-related queries can be sent to:
📧 support@emptynook.co.za